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Unpaid Gratuity in the UAE: Your Legal Options

Last updated June 2026 · 5 min read

Your final settlement is due when your employment ends, and gratuity is a core part of it. If an employer delays or refuses to pay, the UAE provides a clear route to recover what you are owed.

This guide sets out the practical steps, in order.

First, work out exactly what you should have received.
Work out what you are owed

Start with a written request

Raise the unpaid gratuity in writing with your employer, stating your service dates, basic salary and the figure you expect. A clear, calculated request often resolves a simple delay.

File a complaint with MOHRE

If that fails, you can file a labour complaint with the Ministry of Human Resources and Emiratisation (MOHRE). The ministry attempts to settle the dispute, and unresolved cases are referred to the labour courts.

Keep your evidence

Your contract, payslips, resignation or termination letter and any correspondence are your evidence. Calculate your expected gratuity first so your claim is precise and well supported.

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